DID YOU KNOW THAT?
- The supplier is the first company in North America which has motorhomes with 3-point seat belts in its fleet;
- We are proudly Canadian owned, and the largest RV company in Canada;
- Our modern rental vehicles are company owned;
- 65% of the 2013 supplier fleet will consist of one year old or newer models, which isconsidered exceptional in our industry;
- Our units are ready for delivery in the morning;
- The supplier enjoys a high number of repeat guests every season, who we surprise with asmall gift on pick up day;
- Also our young travellers can expect a surprise present at pick up;
- The supplier has the industry’s most comprehensive insurance policy;
- The supplier has modern, company owned shuttle buses, and offers your clients complimentary transfers;
- The supplier RV's rental department employs people from over 10 different countries which enables us to provide most of our international customers with service in their own language. Amongst other languages our staff is fluent in English, German, Dutch, French and Italian;
- The supplier provides each guest with a complimentary shoulder bag with maps and brochures;
- The supplier does not charge for additional drivers;
- The supplier does not charge for travel into the USA;
- Our MH27-SW is specially designed for our disabled guests, available in Vancouver and Calgary only;
- All stations provide complimentary internet service;
- GPS Navigation Systems are available for rent, pre-programmed with the supplierrecommended campgrounds and supplier locations, and other essential information;
- The supplier is giving back? Clients often have excess food and supplies they cannot take with them so everything is boxed and donated to our local food banks – one more way the supplier is giving back to our community;
Reviews
| Sabbatical Trip - Visiting Canadian and US National Parks | Branch: Calgary
Vehicle: TC 8-10 (Truck Camper)
By Alexander | Pick Up Procedure / Service
Overall Rating:
| | Fraserway in Aerdrie, Alberta I dealt with. They were excellent.
|
| Ontario Trip | Branch: Toronto
Vehicle: MH 24-S
By Louisa | Pick Up Procedure / Service
Overall Rating:
| | A very relaxed way of travelling in Ontario. Good service and helpful suggestions for spending our holidays. Vehicle provided (or actually surpassed) the luxury we expected. |
| Great Holiday, no problem | Branch: Halifax
Vehicle: MH 22
By Danilo | Pick Up Procedure / Service
Overall Rating:
| | There are many vendors in the market it, they can rely on Fetch |
| first family trip with an RV | Branch: Calgary
Vehicle: MH 24-S
By Eckert | Pick Up Procedure / Service
Overall Rating:
| | Pick up and drop off procedures were incredibly efficient and friendly. Vehicle had the perfect size for 2 adults and 2 kids. Everything worked very well. Just the beds were hard and therefore... |
| East Coast Adventure | Branch: Toronto
Vehicle: MH 22
By Robert | Pick Up Procedure / Service
Overall Rating:
| | We loved the convenience of the motorhome - sleeping, cooking, having everything with you. Unfortunately we never did figure out how to operate the radio - there were no instructions in the... |
There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.
Compass Campers Canada Insurance Insurance
THE SUPPLIER maintains liability coverage on all its rental vehicles to a maximum of CAD 5,000,000.00 for any bodily injury and property damage liability claims arising from the operation or use of its rental vehicles, provided all safety instructions as recommended by THE SUPPLIER have been followed. Premiums for this basic public liability coverage are included in all rental rates, which also include premiums for collision insurance and comprehensive insurance with a deductible of CAD $7,500.00 per occurrence. All coverage and waivers are subject to the express terms of this rental contract and of the applicable motor vehicle insurance contract. All insurance coverage is null and void if the terms of the rental agreement are breached.
CDR – COLLISION DEDUCTIBLE REDUCER
A collision deductible reducer is available for CAD $25.00 per day to a maximum of CAD $750.00 per rental and provides the following benefits:
- CDR coverage reduces the renter’s responsibility for damages from CAD $7,500.00 to CAD $500.00 per occurrence(Some exceptions apply, please see table below for details).
- CDR coverage will guarantee the renter a replacement vehicle when the renter’s vehicle becomes undriveable due to damage, even if the renter is at fault. The replacement vehicle will be delivered to a location agreed upon by THE SUPPLIER and the renter and will be dispatched within 24 hours from the time the renter notifies THE SUPPLIER that the renter’s vehicle has become undriveable. Delivery will be limited to a province/state, which borders on the province in which the renter took delivery of the renter’s vehicle. THE SUPPLIER will not deliver C-Large, C-XLarge, MH27-SW and A-Luxury motorhomes to the Yukon, Northwest Territories and Alaska.. Any expenses for accommodation, food etc. are the renter’s responsibility, if damage is the renter’s fault;
- Damages and deductibles are subject to applicable taxes;
- In case the CDR Insurance is not purchased, THE SUPPLIER reserves the right to block the full amount of the deductible on the customer’s credit card.
CDR-Plus - COLLISION DEDUCTIBLE REDUCER PLUS
The CDR-Plus Insurance is available for CAD $10,00 per day. The CDR-Plus coverage reduces the renter's responsibility for damages covered by CDR Insurance from CAD $500 to zero (Some exceptions apply, please see table below of details). This policy is only available in combination with the CDR Insurance.
Renter's Responsibility
|
DESCRIPTION |
WITHOUT CDR |
WITH CDR |
CDR-PLUS |
|
Motor vehicle accident / Collision* |
Up to $7,500 |
Up to $500 |
$0 |
|
Hit and Run / Vandalism / Vehicle theft / Fire |
Up to $7,500 |
Up to $500 |
$0 |
|
Damage due to break ins |
Up to $7,500 |
Up to $500 |
$0 |
|
Tire damages |
Up to $7,500 |
Up to $500 |
$0 |
|
Windshield damage |
Up to $7,500 |
Up to $500 |
$0 |
|
General glass damage |
Up to $7,500 |
Up to $500 |
$0 |
|
Impact with an animal |
Up to $7,500 |
Up to $500 |
$0 |
|
Damages caused by back-up manoeuvres |
Up to $7,500 |
Up to $500 |
$0 |
|
Damages caused as a result of a natural disaster (hail, floods, storms) |
Up to $7,500 |
Up to $500 |
$0 |
|
Damages to the interior of the vehicle |
Up to $7,500 |
Up to $500 |
$0 |
|
Replacement cost for lost keys or keys locked inside the vehicle |
Up to $7,500 |
Up to $500 |
$0 |
|
Negligence / Wilful damage ** |
Coverage Void |
|
Damages caused as a result of people using the vehicle without permission (not registered on the rental agreement) |
Coverage Void |
|
Failure to maintain proper fluid levels |
Coverage Void |
|
Damages caused by using the wrong fuel |
Coverage Void |
|
Failure to maintain proper tire pressure |
Coverage Void |
|
Damage due to misuse of the brakes (overheating) and / or transmission |
Coverage Void |
|
Damage due to violation of restricted travel areas (see below) |
Coverage Void |
|
Roof damages caused by ignoring height restrictions |
Coverage Void |
|
Driving under the influence of alcohol, drugs and/or other substances |
Coverage Void |
|
Theft or damage of personal property |
Not Insured |
|
Personal injuries |
Not Insured |
* Any damages and injuries involving a third party (vehicle, person and/or property) must be reported to the police immediately. All damages must be reported to The Supplier as soon as possible.
** Result of vehicle malfunction or damage consequent of deliberate and/or wilfull damage caused by an undetermined person or persons, and in accordance with the Rental Agreement signed by the renter.
In the event of an accident, THE SUPPLIER will retain the security deposit until the motor vehicle insurance company determines liability for the accident. If the motor vehicle insurance company notifies THE SUPPLIER that the renter is not at fault, THE SUPPLIER agrees to reimburse the security deposit immediately after receiving notification from the motor vehicle insurance company. |
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